Sales management

NemoCRM

Customer relationship management (CRM) application for companies where the sales force and telemarketing are key: campaigns, sales agents’ diary, route sheets, commissions and real-time statistics.

Screenshot of NemoCRM

Campaigns, calls and visits in one place

Telemarketing and the sales force work on the same record: when calling a client you know how many times they have been called and visited, and by whom. No duplicate calls within a campaign and no lost records.

  • Campaigns imported from Excel, with efficacy statistics: contacted, appointments obtained and sales.
  • Callback management within a predefined period.
  • Visual diary for up to 100 sales agents, with daily route sheets and files of the clients each one will visit.
  • Each appointment rated when closed (follow-up, sale, cancelled…), by SMS from the field too.
Campaigns, calls and visits in one place

The team’s whole day on one screen

Management and the sales director see the day’s result, ordered and centralised, with commissions already calculated: those paid by the operator and those owed to each agent.

  • Real-time statistics of calls, appointments, sales and clients pending a callback.
  • Effectiveness per agent: calls per hour, appointments obtained, daily sales and follow-up quality.
  • Daily and weekly sales statistics, with a summary of the day by SMS.
  • Stock control and real-time check of an item’s availability.
The team’s whole day on one screen

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